John V. Pinto & Associates
Testimonials
Read what past clients are saying about John V. Pinto.
To meet the staff click here. Article about John by California Association of Realtors San Jose Business Journal Real Estate Firm Ranking
Congratulations to John
Pinto of REALTY WORLD- John V. Pinto & Associates in San Jose! He has been
named #86 in Realtor Magazines Top 300 Residential Realtors.
You can see this
list on the Realtor Magazine site at:
http://www.realtormag.com/rmomag.nsf/pages/top300bysalesvolume
If you would like to congratulate John personally you may call 408-534-2101, or email johnpinto@jvpinto.com
Thank you also for your support and help. You have a great staff that made this entire process much easier. We will surely recommend your name to our friends looking for a place as well as consider you in our future moves.
Thanks,
Amit
Thanks so much for your quick replies! I am so glad and thankful that we picked you guys as our agent. Let's say that as long as you guys are in business, you have our business. You may relay what I just wrote to John and also tell him he is lucky for having good people like you working for him.
Thanks a
bunch!
Jun
By the way, I wanted to put in a good word from myself and Jesusa about working with Justin in looking at homes. He’s been extremely helpful in taking us around to all these different places. I think he’s shown us almost 40 places now, and he doesn’t seem to be slowing down a bit. We both really appreciate the fact that he’s got a critical eye and lets us know all the pros and cons for each house we visit. The engineer in me likes the fact that he is knowledgeable about construction details and readily points out where additions have been added, quality of construction (or lack thereof), etc.
We’re going to find something eventually that meets all our criteria! We’ll just keep the search going.
Thanks!
Andy
We moved into our new
home exactly 2 months ago, and time really flies ! I had made a long list of
projects to be done when we moved in, but I am barely down a few items on that
list. I never thought there would be so many things to do, even with a house in
excellent shape !
But anyway, we wanted to take the time and let you know just how happy we are to
have found our dream home, and we would like to thank you for that ! Please also
extend our thanks to Roberta, Beth and Justin who were all terrific. Really all
we ever had to do ourselfs was to pick out the house.
Now you had offered to come and cook for us, and we would like to take you up on
that ! Our friends Amrei and Andre are currently buying their home with your
help, so we thought we could all meet for the cooking event. If all goes well,
we can celebrate their purchase as well. Our first choice for the date would be
Thursday, June 13. Weekdays work better for our friends, they often have to take
care of Andre's son on the weekend. But if this does not work for you, the
second choice would be Saturday, June 22. Just let us if we need to find another
date if you're busy.
We are looking forward to have you ! Please let us know what supplies we need to
buy, and of course feel free to bring a guest. We would have loved to see you
cooking last night, but to Simone's regret we don't have channel 15 !
Regards,
Simone & Thorsten
We
are settled in the new place though we still need to buy a lot of furniture.
Hopefully, we should be doing it in the next month or so. Thanks again for your
and your team's help during this whole process.
Best regards,
Rajiv
I have to complement another member of your staff. Roberta has been very responsive to our needs. I feel she is going the extra mile to keep our situation as good as possible and keep us informed. She always has a pleasant outlook on things and is a joy to work with. I am sure everyone on your staff is great, but I can't complement anyone else until I work with them. Hehehehe :-) I know you know they are great but I want to make sure you know the people they work with appreciate them as much as you do.
Lorrie
Fun
client-appreciation party! Thanks for the movie.
Just so you know, I've received questions about you and your firm by e-mail, but
not by phone. I'm happy as ever to rave about you and your staff, though. I'm
hell on wheels to work with, I know, but I'd like to return the kind treatment
you gave us. Y'all did right by us; I'd like to do right by you all.
Basically, I've been telling people you were the first real estate person John
and I have *ever* dealt with who didn't try to convince us to prefer something
other than what we do. You listened closely to what we said we wanted, you asked
questions to clarify your understanding of what we sought, and then you showed
us everything available that met as many of our top priorities as possible. None
of the "Hon, I really think you'd be happier in Evergreen/Santa Theresa/South
San Jose/Blossom Hill" condescension we got from the first Bay Area realtor we
tried -- she actually avoided showing us any downtown properties at all. (The
gall!) And, every real estate pro we've ever dealt with anywhere (before you)
has always tried to get us to buy (1) something more expensive and (2) something
with more bedrooms and baths, if not also (3) something newer. You were the
first to simply show us what we wanted to see, without pressing us to skew our
tastes towards the norm. And, so, we ended up getting *exactly* what we wanted.
*Better* than what we'd expected to get, actually. We're *thrilled* with our
cute little place on our cute little block right close to John's office -- John
walks to work when he feels like it, just like when we lived in Nebraska -- he
really enjoys having that option. Our house has lots of problems that come with
old houses, of course, but Sigfrid and Alex fixed/mitigated a whole *lot* of
them, and we knew what we were getting into (it's our third little 1920's-1930's
cottage), so it was a square deal. We love this place, quirks and all. And, we
hadn't expected to have such wonderful neighbors -- did I already tell you that
one family even invited us over for Christmas (!!!) when they found out John and
I were going to be on our own this year? Our neighbors have been the best
surprise we've had, and they continue to surprise us with their kindness. We
also hadn't expected to enjoy the plantings so much (we've never been gardeners
before), but John in particular has been really been getting into it, learning
about pruning, etc. And, for me, the flowers and fruits have been a real
treat... I'm now finding lots and lots of things are better with a little fresh
lemon zest in them! And, John even cuts and arranges flowers for me every so
often -- how cool is *that*? We're *tickled* with this place, and we've been
having fun showing it off to our families and friends as they've been coming out
to visit over the past few months. John's dad and one of his little sisters are
coming this weekend, and we're so excited for them to see our new place!
Actually, I'm not saying *that* much to people who e-mail, because I figure it's
more than they want to hear. I'm just telling them the listening/clarifying/no
pressure/generally-thrilled-with-our-house-and-our-neighborhood parts.
That, and I've told people your staff helped us sort out a *lot* of messy repair
and closing stuff via fax/e-mail/phone while we were on the East Coast, with
great response times. Hell of a job. That whole process could have gotten very
ugly without Beth & Roberta's expertise, attention, and efforts. As important as
your part of the process was, the parts Beth and Roberta handled were actually
much more critical to my satisfaction with your firm, because we were all the
way away in DC. The inspections, the mounting repair expenses, the rent-back
deal, the insurance company's communication problems with the mortgage company's
communication problems with the title company... and, being so far away during
closing, not being able to drive by the house to remind myself why it was all
going to be worth it... and just having to trust other people to do things for
us... that was hard. Very hard. Your staff put out a lot of fires; I can only
imagine the fires they prevented, too.
John was less concerned with all of that, because the only thing that *really*
got to John about the whole process was the *sticker shock* ... and there wasn't
a whole lot anyone could have done or said to help either of us deal with our
feelings about paying so very much for housing. (It's *still* shocking, but we
just try to pretend it's Monopoly money. "La-la-la... this isn't real...
la-la-la...") So, John didn't need very much hand-holding. For my part, though,
Beth & Roberta's work on all the b.s. involved in getting to closing was
*essential.* Beth's and Roberta's responsiveness kept me from flipping out and
bursting a vein.
Again, I'm not telling people that in so much detail, but I'm saying your staff
did a great job sorting out a whole lot of messy repair and closing stuff via
fax/e-mail/phone while we were on the opposite coast, with great turnaround
times.
What can I say? I'm a fan.
Too bad for you that you sold us a house we like so much, or you'd get more
business from us soon!
- Carrie
Thanks for all the help with the house! We are all moved in and are still
unpacking... Please extend our appreciation and thanks to Justin, Beth and
Roberta for helping out at different stages of the process.
Regards,
Osman
Thank you for inviting us for the event on Sunday. Both Anshu and I enjoyed the
food tremendously. We also liked the movie. Tuscany is beautiful indeed. I must
add that it has been a pleasure working with your team. We will definitely
encourage any of our friends in the market to buy/sell a house, to speak to you
first.
Regards
Rajiv
I
appreciate the card, and wanted to thank you and your team for the help with my
home purchase.
AL
I
would like to thank all of you for the help that we got during this process. We
really appreciated your hard work. Yes, for sure, we would highly recommend our
friends to get help from your company once they need it in the future. Thanks
and best wishes for you business.
Shu
On
Sunday I was at a birthday party for John & Ellen Pinto (personal friends and
our realtors). We were discussing fusionOne, when he asked me if I knew you - I
assume you've inquired about property. I told him that I did and he asked if I
would mind being a reference for him to you. I have no hesitation doing that for
John. We have bought 2 places from him and currently looking for a 3rd. All I
can say is, John and his office are the best at what they do. They will help you
every step of the way. If you even think you might be interested in buying, it's
worth your time to stop by and meet John. He can answer any questions you may
have, help you get pre-approved and ready when the perfect house comes along. It
might be next week or might be six months from now, but you'll have their
support all the way. No, I don't get a commission. J But, it's easy to recommend
someone when they do a great job. Good luck and happy house hunting!
Dena
Rajesh & I would like to thank you & your entire team for all your efforts. A
big 'Thank You' to you, Roberta, Beth, Justin and all the staff at your office.
All of you were extremely efficient & professional & it was a pleasure doing
business with you.
We really appreciate all your efforts. We will definitely be recommending your
team to all our friends & relatives.
Thanks again,
Priya.
John
and I are ready to sign off on returning Sigfrid & Alex's rental security
deposit in full, whenever that's convenient. They even repaired a fence and
painted it, which was more than we would have expected them to do. Should I come
to your office sometime to sign off on the security deposit and pick up the rent
check, or do I do that at Chicago Title?
I'm not quite ready to begin scheduling work on the roof and stuff yet, but...
if you have a minute, can I just tell you how much John and I *LOVE* this block?
We looooove it! And the neighborhood, too!
Two days ago at about this time, four girls came to the door to introduce
themselves, gather the pertinent census data, and dispense instructions,
bulletins, and wisdom: "Are you married?" "Do you have any kids?" "How much does
your cat weigh?" "How old is your dog?" "We start Halloween at 5PM sharp on this
block. We're [three of the four girls] going to have the same costumes." "If you
keep your porch light on, we're allowed to play from our house to the end of
your driveway. We play cops and robbers. My sister and her friend are the cops,
and sometimes they jump out of trees at us." "Most of the dogs around here are
nice, but my sister and her friend throw lemons at them and run, and I lock the
screen door so they can't get in. They always end up crying." "There are 12
girls on this block, but only 4 boys. Boys are show-offs. They fall and get
hurt." "The new people down the block won't talk to us." "There are two babies
and one lady who's having a baby on the block." "Pinky and Tony are 81 and 91.
They babysit everyone, and they babysat the parents of everyone. They drive that
RV. They make treats for us every holiday. Do you cook? If you don't cook, we
like cookies and cream ice cream best." "The people next door to the house next
door to you have a pool they let us play in anytime we want. It's usually too
cold." "You see that lawn right over there? If you walk on it, he'll come out
and yell at you. Sometimes, my sister and her friend go over there just to walk
on it." "We have to jump up to pick the flowers off your tree -- see? -- but we
can still reach them. We already got most of the ones we can reach." And, the
grown-up neighbors are just as wonderful. It's no wonder Sigfrid and Alex didn't
leave the block!
Next door, we have Salvadore, Angelina, and I haven't met Angelina's twin sister
yet -- as far as I know... I've seen them leaving for church, and the twins are
not only identical, they're dead ringers with the same haircut, weight, and
wardrobe. They're Sicilian. Angelina and her twin yell at Salvadore (in Italian,
of course) -- I think perhaps Salvadore's hard of hearing, and he seems more
than a little ornery. But, if I were an old man living with twin sisters, I'd be
ornery, too, and if I weren't deaf, I'd pretend to be. We have no air
conditioning, so we hear them yelling every morning, and then we see Salvadore
going for yet another walk around the block. I have no idea what they're
hollering about. It may be something like "Get off your butt while we clean,"
that's my best guess. They don't sound angry; they just yell, and then we see
Salvadore out walking. He smiles and waves when he walks by. I talked with
Salvadore and Angelina for about half an hour about the state of our yard. The
word "clean" came up a *lot*, but they were really nice about it... John and I
went to Home Depot the next day to get some hoses and yard tools, because we
like them, and they're not asking for anything we wouldn't want ourselves (e.g.,
keeping our hedge low so they can see any children when they're backing out of
their driveway, keeping the flower beds clean, watered and under control, etc.),
so we agreed to do things their way. They're very friendly and helpful.
Across the street, there's Mario and Catherine. They've been *very* kind and
welcoming. And, their teenage son Eric likes to do odd jobs, which is a relief
-- we thought we'd have to look far and wide for someone to watch the pets, and
here's this nice kid for hire right across the street. What a deal!
We just love this block. Everybody knows everybody, everyone looks out for all
the kids, and the kids roam around together at dusk playing games, climbing
trees, and ducking cars' headlights until their parents call them inside to get
ready for bed! I wish I could play "kick the can" until it's my bedtime, too...
Everyone takes their trash and recycling to the curb at dusk on Sunday night,
and people cross the street to chat with each other as the streetlights are
flickering on. It's great living in a friendly, cooperative place that has a
little positive peer pressure to keep things nice.
And, this neighborhood is *so* cool. We love seeing the little shrines in some
of the front yards and the weathered, handpainted signs and murals on the
businesses. And, it's fun to hear the ice cream trucks and pushcarts going by.
(I didn't know neighborhood ice cream trucks still existed. I'd never seen one
except in the movies.) We've already found two good places to eat, too close to
home. Chiaramonte's Deli's sausage (3 blocks away) is awfully good, and the
Guadalajara Market's burritos (7 blocks away) could become a very regular habit
if we aren't careful. We're going to try some places in Japantown (just 10
blocks away) next. I'm thinking about getting a bicycle, just so I can get my
Guadalajara Special Burrito fix more easily.
I miss being close to my family, but having such kind neighbors and living in
such a cool neighborhood takes some of the sting out of moving so far away from
my hometown.
Thanks for everything! We're not ready for guests just yet, but once we're a
little more settled, we'd love to have you over. John's going to be brewing some
beer again soon, so maybe you'd like coming over for a "beer tasting"?
Carrie
Thank you very much for the invitation to the picnic on the 26th. Unfortunately,
Tom and I will not be able to attend. We are both very pleased that we are still
included on the client invitations and hope to one day take advantage of an
event. We think John is a great real estate person and certainly someone we
would want to use again in the future.
Regards,
Jeanne
I would like to use this opportunity to thank you for your help in my home search. You were all very professional and certainly made that difficult process as easy as possible. I appreciate your willingness to answer my countless questions and guide me on the way.
Thanks
Julius
We have got the
possession of the house and are in the process of moving by next week-end.
Finally, we could manage to get a place we like and within budget.
Normally, as a first-time buyer, we did have initial reservation about how to go
about home-buying. But you and your staff have been a great help to us. It has
been a great pleasure to work with you and go through the process of
home-buying. I would like to thank you and your team for excellent work and
advice we got from time to time.
By the way, thank you very for the sweets and compliments you sent us.
Best wishes,
Rajiv
Just wanted to let you know that we have decided to put on hold temporarily, our plans for buying a house. We would like to wait out about 6 more months to see if we can increase our budget while hoping that the prices come down at the same time. We received a rent increase notice from our landlord a couple of weeks back and are at the moment looking out for a Townhome/Condo/Home for a 6 month rental. Also, we need some time to concentrate on setting things up for our new baby due in June.
Our experience with
you ,Roberta and Justin has been so pleasant that we would like to continue to
use your services when we start our search once
more sometime in Aug/Sept. Thanks a lot for your services and prompt response to
every concern of ours.
Satish and Bijula
Thank you for the keys
& for turning on the oven. That was nice of u. Its sad that we couldn't meet -
looked like there was a confusion with the timing
- u were told that we were supposed to meet at 3pm, while we were
told that we were supposed to meet at 3.30pm !
Anyway, we have moved into our new house & we love it ! Its very
bright & nice. They had it all cleaned up for us. One of the hooks in the closet
is
broken though. Don't know what to do about it.
Overall, we really love our place. Thanks to u & your team for
making our home buying experience a pleasant one. U must keep up ur promise of
coming down to our new house sometime & having nice Indian dinner with us. We
can debate
on who will actually cook it :-)
Bye,
Padma & Kiran
I want to thank you for all your and your staff's help in the process. We finally signed all the paper today. It looks like everything is just going to be fine. Jeff has been down here for 10 days, but spent 5 out of the 10 days in the hospital (lung infection). Beth has been a great help in the process and I want to give her some recognition for her extra efforts. You guys definitely get my recommendation.
We are so excited about the new life and are ready to fix the house up as soon as we move in. Thanks again, can not do it without you.
Jenna
I've moved a lot in my
life, I'm a military brat an Air Force veteran myself. I've moved across the US
and Europe and never really gave it much thought. But moving into the Bay area,
with the current state of the market, was without a doubt one of the most
daunting efforts I have ever encountered.
John Pinto understands this market, especially the economic climate of the Bay
Area and was able to help us find a place to live that meet our requirements in
terms of living space, location and price. He took the burden and all the
hassles off our shoulders, and he made us feel our total
satisfaction was of the utmost importance. His staff is exceptional and was
always available to us. John is a professional, but most of all, he's become
a friend to us whom we trust.
Andrew
"I work with JVP &
Assoc. on personal real estate requirements, receive the level of service
expected of professionals I deal with in commercial real
state development, and look forward to JVP & Assoc. continuing to provide these
services." Since getting me into and out of my first home, you've made possible
three outstanding real estate acquisitions for me. My thanks to you and your
staff for making this possible.
Please give my regards to Ellen.
Dave
You are very welcome;
however, I am the one who truly thanks you! I still pinch myself at least once a
day to make sure this is all real! My association with you and all your
wonderful staff has been 100% pleasure.
I look forward to seeing you this coming week. Have a great fall weekend.
Joan
Client Feedback Survey from Jean-Pierre Hathout
1)How did you first hear about this service? recommended by Scott Hill, Mortgage consultant
2)When you first contacted the office, were you satisfied with the response? yes
3)Were your telephone calls and/or emails answered promptly? yes
4)Was the office staff helpful and courteous? yes
5)Was your Agent/I prompt with your appointments? yes
6)Were the office hours convenient for you? yes
7)Is the office location convenient for you? yes
8)How long was your Real Estate transaction, from first contact to closing? 2 months
9)Do you feel the Real Estate transaction was completed as quickly as possible? yes
10)Were you informed up-front of the fee structure? yes
11)Were you informed on a regular basis as to how your Real Estate transaction was progressing? yes
12)Were you satisfied with the outcome of your Real Estate transaction? yes
13)Would you recommend our/my services to a friend or relative? yes
14)Would you use our/my services again? yes
15)Would you like to receive follow-up Real Estate information via: newsletter
Client Feedback Survey from Mary
1)How did you first hear about this service? lender
2)When you first contacted the office, were you satisfied with the response? yes
3)Were your telephone calls and/or emails answered promptly? yes
4)Was the office staff helpful and courteous? yes
5)Was your Agent/I prompt with your appointments? yes
6)Were the office hours convenient for you? yes
7)Is the office location convenient for you? yes
8)How long was your Real Estate transaction, from first contact to closing? 1-2 months
9)Do you feel the Real Estate transaction was completed as quickly as possible? yes
10)Were you informed up-front of the fee structure? yes
11)Were you informed on a regular basis as to how your Real Estate transaction was progressing? yes
12)Were you satisfied with the outcome of your Real Estate transaction? yes
13)Would you recommend our/my services to a friend or relative? yes
14)Would you use our/my services again? yes
Client Feedback Survey from Jean
1)How did you first
hear about this service? (Please check all that apply)
Recommended by a friend or relative
2)When you first contacted the office, were you satisfied with the response?
yes
3)Were your telephone calls and/or emails answered promptly? yes
4)Was the office staff helpful and courteous? yes
5)Was your Agent/I prompt with your appointments? yes
6)Were the office hours convenient for you? yes
7)Is the office location convenient for you? yes
8)How long was your Real Estate transaction, from first contact to closing? more than 2 months
9)Do you feel the Real Estate transaction was completed as quickly as possible? yes
10)Were you informed up-front of the fee structure? yes
11)Were you informed on a regular basis as to how your Real Estate transaction was progressing? yes
12)Were you satisfied with the outcome of your Real Estate transaction? yes
13)Would you recommend our/my services to a friend or relative? yes
14)Would you use our/my services again? yes
Client
Feedback Survey from Wayne
1)How did you first hear about this service? (Please check all that apply)
Signs in area
2)When you first contacted the office, were you satisfied with the response?
yes
3)Were your telephone calls and/or emails answered promptly?
yes
4)Was the office staff helpful and courteous? yes
5)Was your Agent/I prompt with your appointments? yes
6)Were the office hours convenient for you? yes
7)Is the office location convenient for you? yes
8)How long was your Real Estate transaction, from first contact to closing?
less than 1 month
9)Do you feel the Real Estate transaction was completed as quickly as possible?
yes
10)Were you informed up-front of the fee structure? yes
11)Were you informed on a regular basis as to how your Real Estate transaction
was progressing? yes
12)Were you satisfied with the outcome of your Real Estate transaction?
yes
13)Would you recommend our/my services to a friend or relative?
yes
14)Would you use our/my services again? yes
15)Please explain how you could have been served better.
Well done work. Glad that I selected your office.
Name:
Raymond & Kathy
How did you hear about me?: Seminar for "First Time Home
Buyers"
Office response satisfactory: Yes
Office response satisfactory Comments: John was very
helpful and explained what we could expect as a first time home buyer.
calls email answered promply: yes
office staff helpful: yes
Prompt for appointments: Yes
office hours convenient: yes
Office location convenient: Yes
Transaction length: Less than 1 month
Transaction completed quickly: Yes
Informed of fee structure: Yes
transaction was progressing: yes
satisfied with the outcome: yes
HR Department Contact: yes
We will be ready to buy our next house in 5 years